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New Zealand Certificate in Business (Administration and Technology) (Level 3)

New Zealand Certificate in Business (Administration and Technology) (Level 3)


Immerse yourself in the world of business and gain the skills employers need in UCOL’s New Zealand Certificate in Business (Administration and Technology).

A photograph of a group of people working on computers
Quick info

Level: 3

Locations: UCOL Manawatū in Palmerston North, UCOL Whanganui, HLC Levin, UCOL Wairarapa in Masterton

Duration: 19 weeks, full-time

Palmerston North & Whanganui
21 Feb 2022 - 01 Jul 2022
25 Jul 2022 - 02 Dec 2022

Levin & Masterton
21 Feb 2022 - 01 Jul 2022

Domestic Fees: *
$3557.50Scholarship info

International Fees:*

Additional Fees
Compulsory course costs may apply.

* Fees are indicative only, and are inclusive of the student services levy and GST (goods and services tax). The fee shown is for one year of study.

Gain the skills and knowledge you need to contribute to the productivity and efficiency of an office in UCOL’s New Zealand Certificate in Business (Administration and Technology).

You’ll develop technical and administrative skills that can contribute to improving performance and productivity.

Students in Horowhenua can study this programme at HLC Levin.

?Career & Study Outcomes

Successful graduates of this qualification will be able to:

  • Provide administrative support
  • Perform financial calculations, process data and produce information for business purposes
  • Communicate effectively with stakeholders
  • Work cooperatively within a team
  • Contribute to organisational objectives
  • Provide excellent customer service
  • Contribute to problem-solving and decision-making
  • Demonstrate professional and ethical behaviour
  • Self manage
  • Comply with internal policies, and legislation and other external requirements

Employment opportunities include supervised general administrative roles, such as:

  • Administrator
  • Receptionist
  • Data entry operator
  • Front line customer service role
  • Contact centre operator
  • Secretary
  • Office support worker

To find out more about possible job prospects and salaries, see Ministry of Business, Innovation and Employment's Occupation Outlook for Receptionists, Personal/Executive Assistants, and Managers.

Education pathway

Graduates who wish to further specialise can enrol in:

?Course Information

This programme comprises 60 credits.

Customer relations (10 Credits)
Develop professional customer service techniques that are culturally, socially, and ethically appropriate within a business entity.

Administration and Finance (10 Credits)
Apply administration procedures which accurately support everyday operational and financial tasks in a business environment. Financial content may include banking, petty cash, money handling, financial definitions, budgets, GST, discounts, recommended retail price and Kiwi Saver. Other information covered may include records management, storage systems and risk management.

Business Organisation (10 Credits)
Provide administration services and produce business documents in accordance with policy and legislation. Content may include time management strategies, customer service, frontline administrative tasks (scanning, binding, laminating, scribing and diaries), written communications (minutes, agendas, correspondence, compilation of reports, business cards, posters and brochures), working with procedures and policies (health and safety, induction and complaints), working in a team environment, and employer/employee rights and responsibilities.

Business Communication (10 Credits)
Learn to use business technologies to communicate effectively in a global business environment. Content may include mobile and digital technology, web based technology, appointment management, setting meetings, note taking and meeting communications, online forms/surveys, and correspondence.

Business Data Solutions (10 Credits)
Learn how to manipulate business data to solve business problems.

Operational Essentials (10 Credits)
Learn how to contribute to a business entities performance utilising a variety of digital devices.

Previous Related Programmes

The New Zealand Certificate in Business (Administration and Technology) (Level3) supersedes and takes the best from the following programme of study, which is no longer offered:

  • National Certificate in Business Administration and Computing (Level 3)

?Student & Staff Profiles

?Industry Connections

The New Zealand Association for Administrative Professionals (AAPNZ) provide an award each year at graduation for the highest achieving student.

?Domestic Entry Requirements

NCEA Level 1 or equivalent




For more information about NCEA Credits see?UCOL's NCEA explained page.

?International Entry Requirements

In addition to the Domestic Entry Requirements, the following applies to international student applicants.

English language proficiency

International student applicants whose first language is not English must have an IELTS General or Academic  score of 5 with no band score lower than 5 (or equivalent including TOEFL). UCOL is a TOEFL iBT testing centre

Under 20 years of age
For international applicants under 20 years of age who do not hold NCEA, International Academic Qualifications Entry Criteria apply.

?Advice & Guidance

This qualification may build on from:

  • National Certificate of Educational Achievement (NCEA) Level 1, 2 or 3, or
  • foundation qualifications including in computing

Recognition of prior learning
Applications for Recognition of Prior Learning, including Cross Credit, Credit Transfer and Assessment of Prior Learning may be made on the Recognition of Prior Learning Form where a student believes all learning outcomes for a course have already been met. Applications will be evaluated on a case-by-case basis in accordance with the UCOL Academic Statute and other relavant policies and procedures.

Application checklist
It will make the process easier if you prepare the following before you apply:

  • National Student Number (NSN) (If you don't have a NSN, you may request one from NZQA, or you can supply a verified copy of your birth certificate, passport or Whakapapa statement.)
  • Evidence of your highest level of academic achievement (and evidence of prior learning, if applicable)
  • Evidence that you meet the entry requirements of the programme
  • Check if you're eligible for additional support or a scholarship. If you're 19 years or younger, you may be eligible to enrol in one of our free Youth Transition programmes.

Note that you will need to provide any verified documents in person, via post or email (not via the online application form).


The programme is approved by the New Zealand Qualifications Authority under the provisions of the Education Act 1989, and Universal College of Learning (UCOL) Trading as Universal College of Learning (UCOL) is accredited to teach it.